𝐃𝐨𝐧’𝐭 𝐌𝐚𝐤𝐞 𝐓𝐡𝐢𝐬 𝐌𝐢𝐬𝐭𝐚𝐤𝐞 …

𝐓𝐡𝐞 𝐈𝐥𝐥𝐮𝐬𝐢𝐨𝐧 𝐨𝐟 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐨𝐥

• Believing that people will change their behavior simply because you tell them to, is not only an illusion but a deep leadership trap.

𝐂𝐡𝐢𝐥𝐝𝐡𝐨𝐨𝐝 𝐋𝐞𝐬𝐬𝐨𝐧𝐬

• Think back to your childhood. Did you always listen and obey, or did you find ways to do what you wanted? That innate desire for autonomy remains in adulthood.

𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐂𝐡𝐨𝐢𝐜𝐞 𝐢𝐧 𝐀𝐝𝐮𝐥𝐭𝐡𝐨𝐨𝐝

• As adults, we're still guided by that inner child. Emotions prevail over logic. We change our behavior only when it makes sense to us, not because someone else demands it.

𝐓𝐡𝐞 𝐅𝐚𝐥𝐥𝐚𝐜𝐲 𝐨𝐟 𝐎𝐛𝐞𝐝𝐢𝐞𝐧𝐜𝐞

• It's a common fallacy among leaders and parents alike to assume their instructions will automatically be followed. This belief is [often] misguided.

𝐀 𝐂𝐚𝐥𝐥 𝐭𝐨 𝐋𝐞𝐚𝐝𝐞𝐫𝐬

• Be aware, leaders: your team will only act on their own accord. Engage them. Understand them. Have them see the 'why' and the 'what’. Only then will they choose the best 'how' and - possibly - truly commit.

𝐑𝐞𝐟𝐥𝐞𝐜𝐭𝐢𝐧𝐠 𝐨𝐧 𝐌𝐲 𝐌𝐢𝐬𝐭𝐚𝐤𝐞𝐬

• I've made this mistake countless times, expecting behavioral change through mere instruction, counting on logic and underestimating the power of emotions.

• At Banco Real, while implementing ARTE, we achieved transformational success. I realize now that I could have been more effective faster and better if I had given more attention to understanding the dynamics of behavior and not been so eager to get things done …

𝐊𝐞𝐲 𝐭𝐨 𝐒𝐮𝐜𝐜𝐞𝐬𝐬

• True success in leadership requires engaging both the minds and hearts of your people.

• Remember, TEAM: Together Everyone Achieves More, and this only happens with genuine buy-in.

𝐑𝐞𝐦𝐢𝐧𝐝𝐞𝐫

• You have no real power to impose change. Such is an illusion.

• Do not make the mistake of thinking you are in command of somebody else’s decisions and behavior, you are not.

𝐂𝐥𝐨𝐬𝐢𝐧𝐠 𝐂𝐚𝐥𝐥 𝐭𝐨 𝐒𝐡𝐚𝐫𝐞

• If you know someone in your network who could benefit from this reminder, please feel free to share this post.